Getting Started on Convictional
Signing Up As A Buyer
Signing Up As A Seller
Single Sign-On (SSO)
Step by Step for Buyer Onboarding
Step by Step for Seller Onboarding
Successful Support Interactions
Adding Barcode Values in WooCommerce
How can I confirm that Convictional can pull my Products from my WooCommerce Store?
Updating your WooCommerce URL
CSV managed account
Connecting through SFTP
Downloadable Image Links
Fixing SKUs in Scientific Notation
How to Resolve " Your SFTP user requires delete permission on your SFTP server."
How to Resolve "Unable to access your SFTP server"
How to Resolve "Your SFTP user requires read permission on your SFTP server"
How to Resolve "Your SFTP user requires write permission on your SFTP server."
Building API Integrations
Getting Started with Webhooks
Getting Started with the Buyer API
How to Create an Order for the Buyer API
Connecting through Seller EDI - Invoice (810) Specification
Connecting through Seller EDI for Dropship
Connecting through Seller EDI for Dropship - Advance Ship Notice (856) Specification
Connecting through Seller EDI for Dropship - Inventory Update (846) Specification
Connecting through Seller EDI for Dropship - Purchase Order (850) Specification
Connecting through Seller EDI for Dropship - Purchase Order Acknowledgements (855) Specification
Downloading EDI Files
How to Create a Test Order as an EDI Seller
How to Resend an Advance Ship Notice
How to Resolve "Already Processed Files"
Seller EDI Quick Reference
Migrating Ecommerce Platforms
Supported Connection Methods
How to Change Your Commerce Type
Integrating your CRM
Inviting Team Members
Managing Multiple Accounts
Setting Billing Address
Viewing Subscription Info
Actions & Action Templates
How to Determine the Remaining onboarding steps for a Partner
Buyer Product Validation Guide
Exclusive Collaborations - Syncing Unpublished Products
How Inventory Sync Works
How to Solve Shopify "Item Not Recognized" Error
Marking Products as Active or Inactive
Create a Price List For a Smaller Catalog
Editing Price Lists
How to Set Up Pricing
Price List FAQs
Promotional Price Lists and Discounts
Check Order Status
Fixing an Order Sync Timeout Error
Fulfilling orders from your ecommerce platform
Packing Slips - Buyers
Packing Slips - Sellers
Sending Test Orders
Configuring Per-Order Fees
How Invoicing Works
How to Delay an Invoice
Partnership Billing Settings
Understanding Per-Order Fees
Table of Contents
Updated by Jared Smith
You can now ask sellers to include branded packing slips with your orders. This guide covers how to upload your logo for branding and how to get started.
Setting Up Your Logo
To setup packing slips, login to your Convictional account, and navigate to Settings using the side-bar on the left.
Click the Company Profile tab and scroll down to the Company Logo section. Click the Update Logo button to select an image (JPG, JPEG, and PNG images are supported).
After selecting an image, you should see a preview of your logo appear to the right.
Next, you will want to fill in the Company Marketing Name in your settings. This name will appear on the packing slip.
Make sure to save the changes by clicking the Save button at the top.
Creating Packing Slips
If you want to generate packing slips, navigate to Orders using the side-bar to the left.
Select the order for which you want to generate a packing slip.
There are two options:
- Generate a packing slip for an entire order
- Generate a packing slip for a specific fulfillment
To generate a packing slip for the entire order, click Generate Packing Slip, located at the top-right
A generated packing slip will look as follows:
Generating Packing Slips in Bulk
Packing slips can also be generated/downloaded in bulk. Click the checkbox in the top-left to select all visible packing slips. Then click "Generate Packing Slip" in order to download them.
Links to download packing slips are automatically sent to sellers via order notes. Further details on how that works available here.