Getting Started on Convictional
Signing Up As A Buyer
Signing Up As A Seller
Single Sign-On (SSO)
Step by Step for Buyer Onboarding
Step by Step for Seller Onboarding
Successful Support Interactions
Adding Barcode Values in WooCommerce
How can I confirm that Convictional can pull my Products from my WooCommerce Store?
Updating your WooCommerce URL
CSV managed account
Connecting through SFTP
Downloadable Image Links
Fixing SKUs in Scientific Notation
How to Resolve " Your SFTP user requires delete permission on your SFTP server."
How to Resolve "Unable to access your SFTP server"
How to Resolve "Your SFTP user requires read permission on your SFTP server"
How to Resolve "Your SFTP user requires write permission on your SFTP server."
Building API Integrations
Getting Started with Webhooks
Getting Started with the Buyer API
How to Create an Order for the Buyer API
Connecting through Seller EDI - Invoice (810) Specification
Connecting through Seller EDI for Dropship
Connecting through Seller EDI for Dropship - Advance Ship Notice (856) Specification
Connecting through Seller EDI for Dropship - Inventory Update (846) Specification
Connecting through Seller EDI for Dropship - Purchase Order (850) Specification
Connecting through Seller EDI for Dropship - Purchase Order Acknowledgements (855) Specification
Downloading EDI Files
How to Create a Test Order as an EDI Seller
How to Resend an Advance Ship Notice
How to Resolve "Already Processed Files"
Migrating Ecommerce Platforms
Supported Connection Methods
How to Change Your Commerce Type
Integrating your CRM
Inviting Team Members
Setting Billing Address
Switching Between Accounts
Viewing Subscription Info
Actions & Action Templates
How to Determine the Remaining onboarding steps for a Partner
Buyer Product Validation Guide
Exclusive Collaborations - Syncing Unpublished Products
How Inventory Sync Works
How to Solve Shopify "Item Not Recognized" Error
Marking Products as Active or Inactive
Create a Price List For a Smaller Catalog
Editing Price Lists
How to Set Up Pricing
Price List FAQs
Promotional Price Lists and Discounts
Check Order Status
Fixing an Order Sync Timeout Error
Fulfilling orders from your ecommerce platform
Packing Slips - Buyers
Packing Slips - Sellers
Sending Test Orders
Configuring Per-Order Fees
How Invoicing Works
How to Delay an Invoice
Partnership Billing Settings
Understanding Per-Order Fees
Sellers who import their products via CSV need to include the correct image links in order for product images to be available for buyers.
In the Importing Products template there is a field for Image URL. This allows sellers to make their product image(s) available for buyers and have those images sync across to the buyer's own ecommerce platform.
These images must be hosted in a Content Delivery Network (CDN) that allows for direct download of the image. Broadly used CDNs include Amazon Web Services, Microsoft Azure, and Cloudflare.
Below are instructions on how to generate downloadable image links with other common cloud-storage providers:
A commonly used cloud storage platform is Dropbox. While dropbox is not a typical CDN, Dropbox-hosted images can still be included in the Products CSV template.
A typical dropbox image link looks like:
To configure a Dropbox image link in a format that supports automatic download, replace the
Modifying the link above, the correct URL would be:
Once photos are marked as accessible across the web then they become CDN-hosted links and do not need to be modified. Source
Similar clean-up effort as with Dropbox. Sellers export URLs which contain links to static images, but modifying the URL can turn it into the CDN-hosted link.
A typical image link (via CSV export) looks like:
Modify the link above to this format:
Where ##### represents everything that comes after the
If you wish to share product images hosted in an alternative service and wish to confirm if your links will be available for download by your buyers, please Contact Support