Getting Started on Convictional
Signing Up As A Buyer
Signing Up As A Seller
Single Sign-On (SSO)
Step by Step for Buyer Onboarding
Step by Step for Seller Onboarding
Successful Support Interactions
Adding Barcode Values in WooCommerce
How can I confirm that Convictional can pull my Products from my WooCommerce Store?
Updating your WooCommerce URL
CSV managed account
Connecting through SFTP
Downloadable Image Links
Fixing SKUs in Scientific Notation
How to Resolve " Your SFTP user requires delete permission on your SFTP server."
How to Resolve "Unable to access your SFTP server"
How to Resolve "Your SFTP user requires read permission on your SFTP server"
How to Resolve "Your SFTP user requires write permission on your SFTP server."
Building API Integrations
Getting Started with Webhooks
Getting Started with the Buyer API
How to Create an Order for the Buyer API
Connecting through Seller EDI - Invoice (810) Specification
Connecting through Seller EDI for Dropship
Connecting through Seller EDI for Dropship - Advance Ship Notice (856) Specification
Connecting through Seller EDI for Dropship - Inventory Update (846) Specification
Connecting through Seller EDI for Dropship - Purchase Order (850) Specification
Connecting through Seller EDI for Dropship - Purchase Order Acknowledgements (855) Specification
Downloading EDI Files
How to Create a Test Order as an EDI Seller
How to Resend an Advance Ship Notice
How to Resolve "Already Processed Files"
Migrating Ecommerce Platforms
Supported Connection Methods
How to Change Your Commerce Type
Integrating your CRM
Inviting Team Members
Setting Billing Address
Switching Between Accounts
Viewing Subscription Info
Actions & Action Templates
How to Determine the Remaining onboarding steps for a Partner
Buyer Product Validation Guide
Exclusive Collaborations - Syncing Unpublished Products
How Inventory Sync Works
How to Solve Shopify "Item Not Recognized" Error
Marking Products as Active or Inactive
Check Order Status
Fixing an Order Sync Timeout Error
Fulfilling orders from your ecommerce platform
Packing Slips - Buyers
Packing Slips - Sellers
Sending Test Orders
Configuring Per-Order Fees
How Invoicing Works
How Taxes Work
How to Delay an Invoice
Partnership Billing Settings
Understanding Per-Order Fees
Table of Contents
Updated by Jared Smith
With Convictional's integrations, you can easily enable your vendors to receive and fulfill the items they are responsible for. Your vendors can fulfill orders either from their existing commerce platform or within Convictional's platform. Keeping track of order status is crucial for managing a drop-ship business that involves vendor fulfillment.
The Confirmed status can have different implications, depending on how your vendor is fulfilling orders - through an integration or directly. For vendors fulfilling orders manually or directly, the Confirmed status indicates that they have been notified of the order via email. For vendors fulfilling orders through an integration, the Confirmed status indicates that the order has been successfully posted to their commerce platform. In either case, the order has been finalized and the vendor has been notified, ensuring that everything is in the right place.
This one is straight forward: have all the line items been fulfilled? If not, this will be set to no. This is the only status item that vendors sometimes have to flip themselves, if they do direct fulfillment.
This status flag answers the question: has this order been paid for in full? If it is set to true, it generally means that the vendor successfully billed the buyer for the order using one of our three approaches to billing.
This status flag means that the fulfillment confirmation information has been shared with the consumer on your side, or that you have been notified of the final status of the order. At this point, the order is considered archived, and with the exceptions of returns or other issues requires no further work.
This flag indicates whether the order was returned. It's set automatically if you issue a refund for the order through Convictional, or can be set manually by you or your vendor in the event of an inventory return.