Getting Started on Convictional
Signing Up As A Buyer
Signing Up As A Seller
Single Sign-On (SSO)
Step by Step for Buyer Onboarding
Step by Step for Seller Onboarding
Successful Support Interactions
Adding Barcode Values in WooCommerce
How can I confirm that Convictional can pull my Products from my WooCommerce Store?
Updating your WooCommerce URL
CSV managed account
Connecting through SFTP
Downloadable Image Links
Fixing SKUs in Scientific Notation
How to Resolve " Your SFTP user requires delete permission on your SFTP server."
How to Resolve "Unable to access your SFTP server"
How to Resolve "Your SFTP user requires read permission on your SFTP server"
How to Resolve "Your SFTP user requires write permission on your SFTP server."
Building API Integrations
Getting Started with Webhooks
Getting Started with the Buyer API
How to Create an Order for the Buyer API
Connecting through Seller EDI - Invoice (810) Specification
Connecting through Seller EDI for Dropship
Connecting through Seller EDI for Dropship - Advance Ship Notice (856) Specification
Connecting through Seller EDI for Dropship - Inventory Update (846) Specification
Connecting through Seller EDI for Dropship - Purchase Order (850) Specification
Connecting through Seller EDI for Dropship - Purchase Order Acknowledgements (855) Specification
Downloading EDI Files
How to Create a Test Order as an EDI Seller
How to Resend an Advance Ship Notice
How to Resolve "Already Processed Files"
Seller EDI Quick Reference
Migrating Ecommerce Platforms
Supported Connection Methods
How to Change Your Commerce Type
Integrating your CRM
Inviting Team Members
Managing Multiple Accounts
Setting Billing Address
Viewing Subscription Info
Actions & Action Templates
How to Determine the Remaining onboarding steps for a Partner
Buyer Product Validation Guide
Exclusive Collaborations - Syncing Unpublished Products
How Inventory Sync Works
How to Solve Shopify "Item Not Recognized" Error
Marking Products as Active or Inactive
Create a Price List For a Smaller Catalog
Editing Price Lists
How to Set Up Pricing
Price List FAQs
Promotional Price Lists and Discounts
Check Order Status
Fixing an Order Sync Timeout Error
Fulfilling orders from your ecommerce platform
Packing Slips - Buyers
Packing Slips - Sellers
Sending Test Orders
Configuring Per-Order Fees
How Invoicing Works
How to Delay an Invoice
Partnership Billing Settings
Understanding Per-Order Fees
Table of Contents
Convictional uses a Passwordless sign-in in order for you to gain access to your Convictional account.
For a description of the security benefits of passwordless vs password-based authentication, see our Security doc.
In order to sign-in, go to the Convictional Login page and enter the email address associated with your Convictional account. You will then receive an email from firstname.lastname@example.org which will include a link for you to click.
Click that link and you will be signed-in to your Convictional account in a new window, as well as in any other tabs you may have open.
Here is a GIF showing this process:
Gaining Company Account Access
If you experience issues with your passwordless sign-in, please confirm with your account administration that you have been invited to your company's convictional account. This can be done in the Team Settings by anyone with access to your company's account.
For instructions on adding new users, see Inviting New Users.
If you have confirmed that your email address has access to your company's Convictional account (or you are a current user who is now experiencing issues) please contact Support.