Table of Contents

Manual Fulfillment

Heads up! Manual fulfillment should only happen in Convictional if you do not have a connected platform. If you are using a connected platform like Shopify or BigCommerce, WooCommerce or Magento this option will not be available.

Step One

Head to the Orders tab. Go to the order you want to fulfill. Click “Create Fulfillment”:

Create fulfillment button for order


Create fulfillment button

Step Two

Add a carrier and tracking numbers. You can optionally provide URLs if you have them for tracking: 

Manual Fulfillment Modal Form

Step Three

Enter the number of items you are fulfilling for the order and hit submit. You're done! We will notify your customer through the appropriate method.

Add SKU and Quantity to fulfillment

How did we do?

Importing Products