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Manual Fulfillment

Jessica Powell Updated by Jessica Powell

Heads up! Manual fulfillment should only happen in Convictional if you do not have a connected platform. If you are using a connected platform like Shopify, BigCommerce, WooCommerce or something else, please add fulfillment details there directly.

Step One

Go to the order you want to fulfill. Click “Create Fulfillment”:

 

Step Two

Add a carrier and tracking numbers. You can optionally provide URLs if you have them for tracking: 

Step Three

Enter the number of items you are fulfilling for the order and hit submit. You're done! We will notify your customer through the appropriate method.

How did we do?

Creating Product SKUs

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