CSV managed account
Importing Products
To import products via CSV, you will need to upload your products using the Convictional Products CSV template.
Connecting through SFTP
Details on using our SFTP server to integrate with Convictional.
Downloadable Image Links
Sellers who import their products via CSV need to include the correct image links in order for product images to be available for buyers. CDN-Hosted Images. In the Importing Products template there i…
Fixing SKUs in Scientific Notation
This guide helps resolve SKUs being converted to scientific notation. This issue arises when Importing Products. Convictional uses CSV templates to Import Products and Create Price Lists. Both files…
How to Resolve " Your SFTP user requires delete permission on your SFTP server."
If you are seeing this error, it means the SFTP user you have setup to access your SFTP server does not have delete permissions. Our system requires delete permission on the "Outbound Directory". Thi…
How to Resolve "Unable to access your SFTP server"
If you may see the following error on your top navigation, such as: Or if you this same error on your Issues page , such as: The underlying issue is our system is unable to access your SFTP server. T…
How to Resolve "Your SFTP user requires read permission on your SFTP server"
If you are seeing this error, it means the SFTP user you have setup to access your SFTP server does not have read or list permissions. Our system requires read permission on the "Outbound Directory".…
How to Resolve "Your SFTP user requires write permission on your SFTP server."
If you are seeing this error, it means the SFTP user you have setup to access your SFTP server does not have write permissions. Our system requires read permission on the "Inbound Directory". This in…
Manual Fulfillment
Steps for manually fulfilling orders in Convictional.
