Getting Started on Convictional
Chat
Passwordless Sign-in
Signing Up As A Buyer
Signing Up As A Seller
Single Sign-On (SSO)
Step by Step for Buyer Onboarding
Step by Step for Seller Onboarding
Successful Support Interactions
Integrations
Shopify
WooCommerce
Adding Barcode Values in WooCommerce
Connecting WooCommerce
How can I confirm that Convictional can pull my Products from my WooCommerce Store?
Updating your WooCommerce URL
Magento 2
BigCommerce
CSV managed account
Connecting through SFTP
Downloadable Image Links
Fixing SKUs in Scientific Notation
How to Resolve " Your SFTP user requires delete permission on your SFTP server."
How to Resolve "Unable to access your SFTP server"
How to Resolve "Your SFTP user requires read permission on your SFTP server"
How to Resolve "Your SFTP user requires write permission on your SFTP server."
Importing Products
Manual Fulfillment
API
Building API Integrations
Getting Started with Webhooks
Getting Started with the Buyer API
How to Create an Order for the Buyer API
Webhook FAQ
EDI
Connecting through Seller EDI - Invoice (810) Specification
Connecting through Seller EDI for Dropship
Connecting through Seller EDI for Dropship - Advance Ship Notice (856) Specification
Connecting through Seller EDI for Dropship - Inventory Update (846) Specification
Connecting through Seller EDI for Dropship - Purchase Order (850) Specification
Connecting through Seller EDI for Dropship - Purchase Order Acknowledgements (855) Specification
Downloading EDI Files
How to Create a Test Order as an EDI Seller
How to Resend an Advance Ship Notice
How to Resolve "Already Processed Files"
Migrating Ecommerce Platforms
Supported Connection Methods
Account Management
Connecting Easypost
How to Change Your Commerce Type
Integrating your CRM
Inviting Team Members
Managing Notifications
Setting Billing Address
Switching Between Accounts
Viewing Subscription Info
Partners
Actions & Action Templates
Adding Partners
How to Determine the Remaining onboarding steps for a Partner
Seller SLAs
Products
Autonomous Merchandising
Buyer Product Validation Guide
Exclusive Collaborations - Syncing Unpublished Products
How Inventory Sync Works
How to Solve Shopify "Item Not Recognized" Error
Marking Products as Active or Inactive
Selecting Products
Pricing
Orders
Cancelling Orders
Check Order Status
Fixing an Order Sync Timeout Error
Fulfilling orders from your ecommerce platform
Handling Returns
Packing Slips - Buyers
Packing Slips - Sellers
Sending Test Orders
Invoicing
Configuring Per-Order Fees
How Invoicing Works
How Taxes Work
How to Delay an Invoice
Partnership Billing Settings
Understanding Per-Order Fees
Platform
Table of Contents
- All Categories
- Getting Started on Convictional
- Signing Up As A Seller
Signing Up As A Seller
Welcome to Convictional, we are excited to have you!
Signing up is easy, just follow these steps:
Step One: Begin Signing Up
First, if your partner has sent you an invitation to join Convictional you can use the link in that email to get started:

If you haven't been sent an invitation, head to the Convictional Sign Up page and enter your email. Click Create Account.

Step Two: Accept Your Email Invite
You will receive an email with a link to access your new Convictional account. Click that link to come back to Convictional and complete setting up your account.

Note: We use Passwordless Authentication to ensure your account remains secure.
Step Three: Creating Your Company
You will be re-directed back to Convictional. Here, you can select 'Seller' as your commerce type and create your account by entering in your company name and website:

Step Four: Getting Started
You will now see a list of steps to take to complete your signup. Below is an example list for a Shopify-based company:


As you begin to complete tasks, your progress will be marked within your checklist with green "Connected" items. Incomplete required actions will be marked in red.

Some steps are not required and can be skipped. If you have difficulty completing any step, please contact Convictional Support.
Step Five: Completion
Completing all required actions means that your account has been created successfully. You are now ready to begin trading with your partners.