Actions & Action Templates
Inviting New Users
Partnership Billing Settings
Setting Billing Address
Single Sign-On (SSO)
Terms of Service
Viewing Subscription Info
Check Order Status
Packing Slips - Buyers
Sending Test Orders
Signing Up As A Buyer
Syncing Order Updates
Connecting Your Platform
Fixing SKUs in Scientific Notation
How to Set Up Pricing
Marking Products Active
Seller Quickstart Guide
The 4Ps of Seller Onboarding
Building API Integrations
Connecting Magento 2
Connecting through SFTP
Connecting through Seller EDI
Connecting through Seller EDI - Advance Ship Notice (856) Specification
Connecting through Seller EDI - Inventory Update (846) Specification
Connecting through Seller EDI - Invoice (810) Specification
Connecting through Seller EDI - Purchase Order (850) Specification
Connecting through Seller EDI - Purchase Order Acknowledgements (855) Specification
Connecting through Web App
Getting Started with the Buyer API
How Inventory Sync Works
Integrating your CRM
Supported Connection Methods
Updating Shipping Information
Downloading EDI Files related to Purchase Orders
How can I confirm that Convictional can pull my Products from my WooCommerce Store?
How to Resend an Advance Ship Notice
How to Resolve " Your SFTP user requires delete permission on your SFTP server."
How to Resolve "Already Processed Files"
How to Resolve "Unable to access your SFTP server"
How to Resolve "Your SFTP user requires read permission on your SFTP server"
How to Resolve "Your SFTP user requires write permission on your SFTP server."
How to check if you are a buyer or seller on Convictional?
Migrating Ecommerce Platforms
Using REF Segments for Identifying Vendors instead of an ISA ID
Table of Contents
Updated by Kyle Tymoszewicz
Convictional uses a Passwordless sign-in in order for you to gain access to your Convictional account.
For a description of the security benefits of passwordless vs password-based authentication, see our Security doc.
In order to sign-in, go to the Convictional Login page and enter the email address associated with your Convictional account. You will then receive an email from firstname.lastname@example.org which will include a link for you to click.
Click that link and you will be signed-in to your Convictional account in a new window, as well as in any other tabs you may have open.
Here is a GIF showing this process:
Gaining Company Account Access
If you experience issues with your passwordless sign-in, please confirm with your account administration that you have been invited to your company's convictional account. This can be done in the Team Settings by anyone with access to your company's account.
For instructions on adding new users, see Inviting New Users.
If you have confirmed that your email address has access to your company's Convictional account (or you are a current user who is now experiencing issues) please contact Support.