My Account
Actions & Action Templates
How to Change Your Commerce Type
Inviting New Users
Managing Notifications
Partnership Billing Settings
Passwordless Sign-in
Privacy Policy
Setting Billing Address
Signing Up
Single Sign-On (SSO)
Switching Between Accounts
Terms of Service
Viewing Subscription Info
Buyers
Automating Price List Creation via Actions
Autonomous Merchandising
Buyer Product Validation Guide
Check Order Status
Downloading Assets
How to Delay an Invoice
Inviting Sellers
Packing Slips - Buyers
Selecting Products
Seller SLAs
Shopify Product Syncing
Signing Up As A Buyer
Step by Step for Buyer Onboarding
Syncing Order Updates
Wholesale Guide for Buyers
Sellers
Onboarding
Adding Partners
Connecting Your Platform
Exclusive Collaborations - Syncing Unpublished Products
Fixing SKUs in Scientific Notation
How to Set Up Pricing
Marking Products as Active or Inactive
Seller Quickstart Guide
The 4Ps of Seller Onboarding
Resources
Adding Barcode Values in WooCommerce
Creating Product SKUs
Downloadable Image Links
Handling Returns
How Invoicing Works
Importing Products
Inviting Customers
Manual Fulfillment
Packing Slips - Sellers
Taxes and Manual Invoicing
Wholesale Guide for Sellers
Editing Price Lists
Sending Test Orders
Step by Step for Seller Onboarding
Integrations
WooCommerce
Shopify
Connecting Shopify
Updating Permissions for the Convictional App on Shopify
Updating Shopify Store URL
EDI
Connecting through Seller EDI - Invoice (810) Specification
Connecting through Seller EDI for Dropship
Connecting through Seller EDI for Dropship - Advance Ship Notice (856) Specification
Connecting through Seller EDI for Dropship - Inventory Update (846) Specification
Connecting through Seller EDI for Dropship - Purchase Order (850) Specification
Connecting through Seller EDI for Dropship - Purchase Order Acknowledgements (855) Specification
Connecting through Seller EDI for Wholesale - Advance Ship Notice (856) Specification
Connecting through Seller EDI for Wholesale - Purchase Order (850) Specification
Webhooks
Building API Integrations
Connecting BigCommerce
Connecting Easypost
Connecting Magento 2 - Buyer
Connecting Magento 2 - Seller
Connecting through SFTP
Getting Started with the Buyer API
How Inventory Sync Works
Integrating your CRM
Supported Connection Methods
Updating Shipping Information
Security
Tutorials
Downloading EDI Files related to Purchase Orders
How To Update All Margins In A Price List
How can I confirm that Convictional can pull my Products from my WooCommerce Store?
How to Create a Test Order as an EDI Seller
How to Create an Order for the Buyer API
How to Determine the Remaining onboarding steps for a Partner
How to Resend an Advance Ship Notice
How to Resolve " Your SFTP user requires delete permission on your SFTP server."
How to Resolve "Already Processed Files"
How to Resolve "Unable to access your SFTP server"
How to Resolve "Your SFTP user requires read permission on your SFTP server"
How to Resolve "Your SFTP user requires write permission on your SFTP server."
How to Total Number of some kind of Resource using the API
How to check if you are a buyer or seller on Convictional?
Migrating Ecommerce Platforms
Troubleshooting
Table of Contents
- All Categories
- Integrations
- Connecting BigCommerce
Connecting BigCommerce
Updated
by Jeremy Tupper
The purpose of this guide is to detail the steps of connecting Convictional with your BigCommerce store.
Step One: Connect Platform
If you’re using BigCommerce, ensure that you selected BigCommerce when your company was created. There are two methods for connecting your BigCommerce integration. The first is through the getting started page.

The second method is visiting the Integration Settings, and you should see a section that says Connect your BigCommerce Store. If you are unable to enter your BigCommerce credentials, please contact support@convictional.com

You will also need to provide the URL of your store during sign up.
In order to connect with your store, we will need three pieces of information:
- Company Hash
- Client ID
- API Access Token

The steps needed to obtain this information are described below.
Step Two: Create an API Account
Convictional needs permissions from you when you create your API Account.
First, login to your BigCommerce store. Head to the left-hand dashboard.
Navigate to Settings:

Then to API Accounts at the bottom of your Settings page:

Then click the "Create API account" button:

Select "V2/V3 API token":

Step Three: Grant Permissions
Next you need to set your permissions. The red highlights show this information below (Orders/modify, Order Transactions/modify, Products/modify):

Click save. You will be presented with a popup displaying your Client ID, Client Secret and Access Token.

Navigate to Convictional > Settings > Integrations and copy/paste your Client ID and Access Token and click Save Credentials:

Your BigCommerce Store will now be successfully connected to Convictional:

Next Steps
With your BigCommerce store now connected, we will be able to sync your information with your partners.
By default, we will sync active products, inventory counts, and order fulfillments. When your buyer receives or directly submits an order for your product, we will pass that order back into your store so that you can fulfill it.
Next, you'll want to set your pricing. You can do so on the Prices page.
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