Getting Started on Convictional
Signing Up As A Buyer
Signing Up As A Seller
Single Sign-On (SSO)
Step by Step for Buyer Onboarding
Step by Step for Seller Onboarding
Successful Support Interactions
Adding Barcode Values in WooCommerce
How can I confirm that Convictional can pull my Products from my WooCommerce Store?
Updating your WooCommerce URL
CSV managed account
Connecting through SFTP
Downloadable Image Links
Fixing SKUs in Scientific Notation
How to Resolve " Your SFTP user requires delete permission on your SFTP server."
How to Resolve "Unable to access your SFTP server"
How to Resolve "Your SFTP user requires read permission on your SFTP server"
How to Resolve "Your SFTP user requires write permission on your SFTP server."
Building API Integrations
Getting Started with Webhooks
Getting Started with the Buyer API
How to Create an Order for the Buyer API
Connecting through Seller EDI - Invoice (810) Specification
Connecting through Seller EDI for Dropship
Connecting through Seller EDI for Dropship - Advance Ship Notice (856) Specification
Connecting through Seller EDI for Dropship - Inventory Update (846) Specification
Connecting through Seller EDI for Dropship - Purchase Order (850) Specification
Connecting through Seller EDI for Dropship - Purchase Order Acknowledgements (855) Specification
Downloading EDI Files
How to Create a Test Order as an EDI Seller
How to Resend an Advance Ship Notice
How to Resolve "Already Processed Files"
Migrating Ecommerce Platforms
Supported Connection Methods
How to Change Your Commerce Type
Integrating your CRM
Inviting Team Members
Setting Billing Address
Switching Between Accounts
Viewing Subscription Info
Actions & Action Templates
How to Determine the Remaining onboarding steps for a Partner
Buyer Product Validation Guide
Exclusive Collaborations - Syncing Unpublished Products
How Inventory Sync Works
How to Solve Shopify "Item Not Recognized" Error
Marking Products as Active or Inactive
Check Order Status
Fixing an Order Sync Timeout Error
Fulfilling orders from your ecommerce platform
Packing Slips - Buyers
Packing Slips - Sellers
Sending Test Orders
Configuring Per-Order Fees
How Invoicing Works
How Taxes Work
How to Delay an Invoice
Partnership Billing Settings
Understanding Per-Order Fees
Table of Contents
Updated by Jeremy Tupper
To create a Convictional account, visit our sign up page.
Accept Email Invite
You will receive an email with a link to access your new Convictional account. Click that link to come back to Convictional and complete setting up your account.
Note: We use Passwordless Authentication to ensure your account remains secure.
Creating a company in Convictional requires a few pieces of information:
- Company Name: The brand name of your company
- Company URL: The URL for your company's website. (ex: company.com)
- Commerce Type: Select "Buyer"
- Platform: Either "Other" or The URL for your Shopify store. (ex: company.myshopify.com)
After creating an account you will need to add your payment method (credit card). There is an onboarding card for this, or you can also go to the Billing Settings and clicking on "Access Billing Portal". The payment card you add will receive the charges for both your Convictional platform fee as well as for your seller's invoices.
Set Billing Address
You will need to add a billing address for the payment information you have added. You can add a billing address by going to the Company Location Settings and adding a location with type=Billing.
Once you've created an account, it's time to fully connect your platform.
You're now ready to begin inviting your partners. Here is our Inviting Sellers guide.