Account Management

Connecting Easypost

Convictional integrates with Easypost to allow you to share prepaid shipping labels with your partners. Create an Easypost account. You can create an Easypost account at After cr…

Updated 1 month ago

How to Change Your Commerce Type

When you first create an account with Convictional, you select your company's commerce type to be either a Buyer or a Seller. However, your decision about this may change during the onboarding proces…

Noah Jamison
Updated 1 month ago by Noah Jamison

Integrating your CRM

Convictional enables you to track all automated communication between Convictional and your partners in a few easy steps.

Jeremy Tupper
Updated 1 month ago by Jeremy Tupper

Inviting Team Members

This guide explains how to invite new team members from within your own company. There are often multiple teammates that require access to a company's online ecommerce stores and connections. You can…

Jeremy Tupper
Updated 1 month ago by Jeremy Tupper

Managing Notifications

Summary. This guide outlines how to manage the notifications that you receive as a user of Convictional. Any Convictional user can manage their notifications by heading to Settings > Notifications. N…

Updated 1 month ago

Setting Billing Address

Setting your Billing Address enables functionality regarding payouts and billing within Convictional. A billing address will need to be setup in order to use automated invoicing.. To setup your Billi…

Updated 1 month ago

Switching Between Accounts

Switching Between Accounts. Any Convictional user can now link their email to multiple Buyer and Seller accounts.. Previously, someone with multiple accounts would have had to use a unique email for…

Updated 1 month ago

Viewing Subscription Info

This guide explains where you can go to view information about the subscription fees that you pay to Convictional. How to View Past Subscription Invoices. Invoices for subscription fees can be viewed…

Thomas Gorham
Updated 1 month ago by Thomas Gorham