Packing Slips - Sellers
Generating packing slips for Convictional sellers.
Autonomous Merchandising
Automate Merchandising Tasks. Buyers can set rules in their partnership settings that will apply merchandising jobs to products before they are synced to the buyer's store. Currently Convictional all…
Seller SLAs
Adding Seller Service Level Agreements (SLA).
Step by Step for Seller Onboarding
Seller Onboarding for Dropship - E-comm integration / Modern Seller. Create Account / Accept Account Invitation. There are two ways to get started with using Convictional. If you have been invited by…
Seller EDI Quick Reference
Convictional supports the transfer of EDI messages via SFTP. SFTP details. Host. sftp.convictional.com:2122 Credentials. Your username and password are accessed via the Convictional app at app.convic…
Connecting Magento 2 - Seller
This guide is for Sellers connecting their Magento 2 store with Convictional. The Buyer guide is here. We recommend setting up a unique Magento store view to support Convictional's requirements witho…
How to Determine the Remaining onboarding steps for a Partner
You can determine the remaining onboarding steps for a partner in two ways: Convictional app under Partners Page. Partners API. Getting started is another term we use to describe onboarding. Convicti…
Connecting through Seller EDI for Dropship
A step by step guide to setting up a new Seller EDI connection. We provide a quick reference for seller EDI that supplements and summarizes the end-to-end setup information contained on this page. Th…
How to Create a Test Order as an EDI Seller
In this tutorial, we will go through the process of creating a test order through the Convictional app. At this point, you should already have uploaded products through SFTP and have created an activ…
Migrating Ecommerce Platforms
The purpose of this guide is to outline the steps involved in migrating a seller's ecommerce platform.
Connecting through Seller EDI - Invoice (810) Specification
In this guide, we walkthrough our basic EDI specification for Invoice (810) files. You can read through the full guide here. Segment Summary. ID Name Loop ID Required by Convictional ST Transaction S…
Handling Returns
Handling returns is easier with Convictional. Track them, report and credit buyers all in a single dashboard.
Cancelling Orders
Order Cancellations—What is it? In Convictional, cancelling an order means that at least one party (buyer or seller) intends for the order to go unfulfilled. That means for an order to be considered…
How to Change Your Commerce Type
When you first create an account with Convictional, you select your company's commerce type to be either a Buyer or a Seller. However, your decision about this may change during the onboarding proces…
Shopify Product Syncing
When syncing information from a Sellers ecommerce platform, to Convictional and through to the Buying partner there may be some considerations that need to be made on which product fields contain wha…
