Table of Contents

System Status

Jessica Powell Updated by Jessica Powell

Monitoring Policy

Convictional has implemented continuous monitoring of our various environments. Our developer operations team hears about any service disruption that lasts more than 10 seconds. Our infrastructure is built on Google Cloud Platform, and together we have a strong historical track record for uptime.

In addition, we include this public status page to give customers information about service disruptions, either impacting availability or expected behavior. We will indicate whether services are behaving as expected and available, as well as current incidents.

Availability Status

The status of Convictional is now visible within the Convictional app.

If there are any known status issues occuring with the product, a status indicator will display in the app below the Convictional logo. See the GIF below for an example status message:

Each status message will provide a brief description of the issue and a linked resource containing further detail. Please check for displayed status messages if you are experiencing issues using Convictional. If you require further assistance, please contact Support.

Incident Descriptions

Any active investigations will be listed here:

Start: June 4th 2020 6:14PM UTC

End: June 4th 2020 6:23PM UTC

Description: The app.convictional.com site was down for 9 minutes.

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Migrating Ecommerce Platforms

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