- All Categories Troubleshooting
My Account
Actions & Action Templates
How to Change Your Commerce Type
Inviting New Users
Managing Notifications
Partnership Billing Settings
Passwordless Sign-in
Privacy Policy
Setting Billing Address
Signing Up
Single Sign-On (SSO)
Switching Between Accounts
Terms of Service
Viewing Subscription Info
Buyers
Automating Price List Creation via Actions
Autonomous Merchandising
Buyer Product Validation Guide
Check Order Status
Downloading Assets
How to Delay an Invoice
Inviting Sellers
Packing Slips - Buyers
Selecting Products
Seller SLAs
Shopify Product Syncing
Signing Up As A Buyer
Step by Step for Buyer Onboarding
Syncing Order Updates
Wholesale Guide for Buyers
Sellers
Onboarding
Adding Partners
Connecting Your Platform
Exclusive Collaborations - Syncing Unpublished Products
Fixing SKUs in Scientific Notation
How to Set Up Pricing
Marking Products as Active or Inactive
Seller Quickstart Guide
The 4Ps of Seller Onboarding
Resources
Adding Barcode Values in WooCommerce
Creating Product SKUs
Downloadable Image Links
Handling Returns
How Invoicing Works
Importing Products
Inviting Customers
Manual Fulfillment
Packing Slips - Sellers
Taxes and Manual Invoicing
Wholesale Guide for Sellers
Editing Price Lists
Sending Test Orders
Step by Step for Seller Onboarding
Integrations
WooCommerce
Shopify
Connecting Shopify
Updating Permissions for the Convictional App on Shopify
Updating Shopify Store URL
EDI
Connecting through Seller EDI - Invoice (810) Specification
Connecting through Seller EDI for Dropship
Connecting through Seller EDI for Dropship - Advance Ship Notice (856) Specification
Connecting through Seller EDI for Dropship - Inventory Update (846) Specification
Connecting through Seller EDI for Dropship - Purchase Order (850) Specification
Connecting through Seller EDI for Dropship - Purchase Order Acknowledgements (855) Specification
Connecting through Seller EDI for Wholesale - Advance Ship Notice (856) Specification
Connecting through Seller EDI for Wholesale - Purchase Order (850) Specification
Webhooks
Building API Integrations
Connecting BigCommerce
Connecting Easypost
Connecting Magento 2 - Buyer
Connecting Magento 2 - Seller
Connecting through SFTP
Getting Started with the Buyer API
How Inventory Sync Works
Integrating your CRM
Supported Connection Methods
Updating Shipping Information
Security
Tutorials
Downloading EDI Files related to Purchase Orders
How To Update All Margins In A Price List
How can I confirm that Convictional can pull my Products from my WooCommerce Store?
How to Create a Test Order as an EDI Seller
How to Create an Order for the Buyer API
How to Determine the Remaining onboarding steps for a Partner
How to Resend an Advance Ship Notice
How to Resolve " Your SFTP user requires delete permission on your SFTP server."
How to Resolve "Already Processed Files"
How to Resolve "Unable to access your SFTP server"
How to Resolve "Your SFTP user requires read permission on your SFTP server"
How to Resolve "Your SFTP user requires write permission on your SFTP server."
How to Total Number of some kind of Resource using the API
How to check if you are a buyer or seller on Convictional?
Migrating Ecommerce Platforms
Troubleshooting
Troubleshooting
Fixing an Order Sync Timeout Error
Fixing an Order Sync Timeout Error. A timeout error occurs when Convictional posts an order to your platform but doesn't get a reply back. This could happen because your platform received the order b…
How to Solve Shopify "Item Not Recognized" Error
As a Shopify Buyer (e.g. a retailer or marketplace) using Convictional to connect with your vendors, you may occasionally receive one of these notifications: A critical Trade Ops Issue has occurred w…
Price List FAQs
Question 1: I created a price list already, why can't my buyer select my products?. Something we see quite often is that people have gone through the process of creating their price list, but they fo…
Successful Support Interactions
Getting the most out of your support interactions.
