How to Solve Shopify "Item Not Recognized" Error

As a Shopify Buyer (e.g. a retailer or marketplace) using Convictional to connect with your vendors, you may occasionally receive one of these notifications: A critical Trade Ops Issue has occurred w…

Jake Strang
Updated 4 months ago by Jake Strang

Successful Support Interactions

Getting the most out of your support interactions.

Catherine Roy
Updated 8 months ago by Catherine Roy

System Status

This article provides current information about system status.

Jessica Powell
Updated 5 months ago by Jessica Powell