Switching Between Accounts

Kyle Tymoszewicz Updated by Kyle Tymoszewicz

Switching Between Accounts

Any Convictional user can now link their email to multiple Buyer and Seller accounts.

Previously, someone with multiple accounts would have had to use a unique email for each account -- something like firstname+buyer@company.com. Now, your single email can be linked to multiple accounts and you can switch to any connected account via the app.

User Account Tied To A Single Company

Any user account tied to a single company will not see the dropdown option display in the app. The app will show your company name, URL, and whether the company is a Buyer or Seller. Example:

User Account Tied To Multiple Companies

Any user account tied to multiple companies will see a dropdown option display in the app. The app will show your active company -- the one that you are currently logged into.

Updating Your Account

Users who have multiple accounts may need to get in touch with our team in order to have their multi-company dropdown display in the app. If you have multiple accounts that you would like to connect your email to, please contact our Support team with an email titled "Multiple Accounts Per Email".

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