My Account
Signing Up
Signing up is easy, just follow these steps.
Actions & Action Templates
Actions & Action Templates. Actions are a great way to request an action be completed by a partner. Common use cases include: Onboarding Steps for new partner invites. Request documents from existing…
How to Change Your Commerce Type
When you first create an account with Convictional, you select your company's commerce type to be either a Buyer or a Seller. However, your decision about this may change during the onboarding proces…
Inviting New Users
This guide explains how to invite new users from within your own company. There are often multiple teammates that require access to a company's online ecommerce stores and connections. You can invite…
Managing Notifications
Summary. This guide outlines how to manage the notifications that you receive as a user of Convictional. Any Convictional user can manage their notifications by heading to Settings > Notifications. N…
Partnership Billing Settings
This guide explains how to control billing details within a partnership. By default, Convictional performs automated invoicing for fulfilled orders through Stripe (more info on billing here ). Howeve…
Passwordless Sign-in
Convictional uses a Passwordless sign-in in order for you to gain access to your Convictional account. For a description of the security benefits of passwordless vs password-based authentication, see…
Privacy Policy
Convictional's Privacy Policy
Setting Billing Address
Setting your Billing Address enables functionality regarding payouts and billing within Convictional.. To setup your Billing Address, head to the Location Settings where there will be an option to Ad…
Single Sign-On (SSO)
Convictional offers Single Sign-On (SSO) as an alternative to Passwordless Sign-in for user authentication. This feature allows you to use a single set of credentials (your current enterprise system)…
Switching Between Accounts
Switching Between Accounts. Any Convictional user can now link their email to multiple Buyer and Seller accounts.. Previously, someone with multiple accounts would have had to use a unique email for…
Terms of Service
Convictional Terms of Service.
Viewing Subscription Info
This guide explains where you can go to view information about the subscription fees that you pay to Convictional. How to View Past Subscription Invoices. Invoices for subscription fees can be viewed…
