Importing Orders

This article discusses how to upload orders via CSV.


To import orders via CSV, please use the following format:



  • Code (required): the order number in source system

  • Partner: the company this order is from

  • Date: the date of the order in ISO8601 format

  • Item SKU: the SKU of an order item

  • Item Quantity: the quantity of that order item

  • Name: the full name of the customer

  • Company (Optional): the customer’s business

  • City: the city to ship to

  • Zip: the zip or postal code to ship to

  • State: the state or province to ship to

  • Country: the country to ship to

  • Address One: the first address line

  • Address Two (Optional): the second address line


  • If the upload fails, check the format or ask support to review the file.

  • The file type must be CSV, Excel is not allowed.

  • Leave empty spaces for empty or optional fields (ie. “,”)


You can find a template for uploading orders here.